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We would be more than happy to help you with anything, so feel free to contact us and we will try to assist in every way we possibly can! If you haven't already, you should skim through the Frequently Asked Questions (F.A.Q.) before contacting us to see if the question your about to ask has already been answered!
LoonieHosting.ca's Support Center
The best way to get help is to go through our web based support center. The support center lets you submit and manage tickets through a simple interface, responses will also be sent to you via email.
Support Center:http://www.looniehosting.ca/support
Email us?
If you don't want to use our help center or simply find it easier to send an e-mail to the appropriate adress, you can contact us by sending an email to the appropriate address below depending on the purpose of the email.
| Emails |
Purpose(s) |
Sales Group
sales@looniehosting.ca
Monday to Saturday
9 AM - 9 PM (EST)
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- Pre-Sale requests and inquiries.
- Post-Sale requests and inquiries.
- Questions regarding any of our services.
- Existing clients who would like to add or modify services.
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Customer Service
support@looniehosting.ca
Monday to Saturday
9 AM - 9 PM (EST)
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- Human-powered customer service!
Note:Temporarily we are available to provide customer service and technical support from 9AM to 9PM, but we will switch to 24/7 customer service staff in the near future.
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Billing Group
billing@looniehosting.ca
Monday to Saturday
9 AM - 9 PM (EST) |
- Inquiries regarding any invoice(s) or charge(s) to your account .
- Terminating your account with us.
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Note: Please remember that sending the same inquiry to more than one contact address will actually slow down our response time. |
